How can I fix an Exception Error?

If you see an Exception Error from Barcode Producer, this likely indicates a problem with your preferences file. Here's how to fix it:

  1. Quit out of Barcode Producer if it's running.
  2. Delete the "Barcode Producer.xml" file at the following path:

    Mac: /Users/username/Library/Preferences/Intelli Innovations, Inc./Barcode Producer.xml
    Windows: C:\Users\username\AppData\Roaming\Intelli Innovations, Inc\Barcode Producer.xml

On a Mac, this is the user's Library folder – not any other library folder. The user's library folder might be hidden – here's how to show it.

On Windows Vista/7/8/10, the “AppData” is typically hidden - search Windows help for “show hidden files” to enable view options for hidden folders.

When you've cleared the Preferences file, launch Barcode Producer, then re-enter your activation code when prompted.

Barcode Producer for Mac/PC creates perfect barcodes for retail packages, labels, books, packages, and everything else.
Download

FAQ: Errors & Technical Issues

How can I fix an Exception Error?

If you see an Exception Error from Barcode Producer, this likely indicates a problem with your preferences file. Here's how to fix it:

  1. Quit out of Barcode Producer if it's running.
  2. Delete the "Barcode Producer.xml" file at the following path:

    Mac: /Users/username/Library/Preferences/Intelli Innovations, Inc./Barcode Producer.xml
    Windows: C:\Users\username\AppData\Roaming\Intelli Innovations, Inc\Barcode Producer.xml

On a Mac, this is the user's Library folder – not any other library folder. The user's library folder might be hidden – here's how to show it.

On Windows Vista/7/8/10, the “AppData” is typically hidden - search Windows help for “show hidden files” to enable view options for hidden folders.

When you've cleared the Preferences file, launch Barcode Producer, then re-enter your activation code when prompted.

FAQ: Errors & Technical Issues