Your Account

Barcode Producer Account, at account.barcodeproducer.com, is where you manage your licenses and Update Plan, your users and their computers, and billing – and where you download Barcode Producer. Each person signs in with their own email address and a verification code sent to it – there’s no password.

Setting up your account#

When your purchase completes, you’ll get an email titled “Barcode Producer: Create your account” with a link to set up your account. The setup page asks who will use Barcode Producer:

• You. The account is set up in your name, and you sign in with your email address.
• Assign to someone else. Enter their name, email address, and organization name. They get an email with a sign-in link and become the organization’s Owner. You stay the billing contact: you manage orders and payment on FastSpring, without using a license yourself.

Once the account is set up, download Barcode Producer from the Software page and activate it. If you bought licenses for a team, the Owner adds the other users.

Can’t find the setup email?#

Check your spam folder, and the inbox of whoever placed the order – the email goes to the address entered at checkout. To get a new one, enter that address on the Barcode Producer Account sign-in page.

Owners and users#

Everyone in your account has a license of their own, and each is either an Owner or a User. Owners can also manage people, billing, and organization settings. If you’re an Owner, you can make someone else an Owner: open their details on the People page, change their role, and click Update Role.

Can someone manage the account without a license?#

No – everyone who manages the account needs a license, Owners included. An Owner uses one of your licenses whether or not they ever open Barcode Producer. With a Whole Organization license there’s no limit on licenses, so an Owner who doesn’t use the software costs nothing extra.

The one exception is the billing contact – the person who placed the order. They manage payment methods and orders on FastSpring without a license, but can’t manage people or settings in the account.

Changes we make for you#

These changes need our help. Email us and we’ll make them for you:

• a user’s email address
• the account’s Owner, if your Owner has left and no one else can manage the account
• the billing contact
• the email domains on a Whole Organization license