Support & Contact
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Support & Contact
Frequently Asked Questions
Do you have sample barcode images available?
When will ________ feature or improvement be available?
What kind of barcodes can I make?
What kind of barcode should I use?
Sales & Licensing
How to buy Barcode Producer
I lost my Barcode Producer activation code.
Is there a demo version of Barcode Producer available?
How do I move my license to a new machine?
How do I download and activate Barcode Producer?
Why isn't my activation code working?
How do I buy a plug-in when I already own Barcode Producer?
How does Barcode Producer licensing work?
How do I download plug-ins?
Need a formal invoice or quotation?
Sizing & Customization
How do I make barcodes smaller than the minimum size?
How do I make my barcode a specific size?
How do I change units of measure?
How do I adjust the height of a barcode?
Can I change the color of my barcode?
Saving & Printing
Why is the last digit of my retail barcode wrong?
Working with label printers
Do I need any fonts to save barcodes?
What software does Barcode Producer work with?
Can I make templates of frequently created barcodes?
Why does the Illustrator or Photoshop button open a different app?
How do I use barcodes saved in PDF format?
How do I create a batch of barcodes?
How do I buy and activate the Automator Plug-in?
How do I import an Excel spreadsheet?
Can Barcode Producer connect directly to my database?
How do I import a batch of barcodes into Adobe InDesign?
Can I specify a different filename for the images when running Automator?
Testing & Readability
Troubleshooting unscannable and unreliable barcodes
How do I test my barcodes?
How do I set and calculate Bar Width Adjustment (a.k.a. BWR)?
Why are my barcodes receiving less than an "A" grade from a testing device?
The OCR text underneath the barcode is touching the bars
Are there quality guarantees with Barcode Producer?
Errors & Technical Issues
Does Barcode Producer work with macOS 11 (Big Sur) and Apple's ARM chips?
How can I fix an Exception Error?
"Barcode Producer is not optimized for your Mac" error
Why does Barcode Producer activate my fonts in Suitcase?
How can I fix a crash on launch?
Can you help me use Illustrator, Photoshop, Word, or other apps?
Sales, Legal, & Privacy Policies