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Frequently Asked Questions

Answers to the questions people ask first, by topic. Each one opens as its own page.

Basics

  1. 01 Do you have sample barcode images available? Absolutely! We have a zipped folder of sample barcode image files that you can download here . Note: When Barcode Producer is running in unlicensed…
  2. 02 What kind of barcodes can I make? Barcode Producer supports a wide range of barcode types – they're called symbologies. Barcode symbologies come with a lot of different names that…
  3. 03 What kind of barcode should I use? That depends on what you're doing with it. Barcode Producer's Help Me Choose feature can help you find the barcode that's right for you. Click the…
  4. 04 When will ________ feature or improvement be available? Barcode Producer's support team doesn’t have information on future features, products, or timelines. We find out about new updates and improvements…

Sales & licensing

  1. 01 How to buy Barcode Producer You can purchase Barcode Producer via our web site here. Delivery of the software activation code is instant upon payment, so you can start using…
  2. 02 I lost my Barcode Producer activation code. Download the current release of Barcode Producer for Mac or Windows right from the top of www.barcodeproducer.com . To activate, choose Barcode…
  3. 03 Is there a demo version of Barcode Producer available? Most definitely. We offer a free, downloadable demonstration version of Barcode Producer so that you can fully test the software to see if it meets…
  4. 04 How do I move my license to a new machine? If you need to move Barcode Producer from one computer to a new computer (regardless of platform) you can simply uninstall the software from the old…
  5. 05 How do I download and activate Barcode Producer? Download the current release of Barcode Producer for Mac or Windows right from the top of www.barcodeproducer.com . To activate, choose Barcode…
  6. 06 Why isn't my activation code working? Here's how to troubleshoot an activation code that's not working: Are you entering the activation code into the right field? If you're activating…
  7. 07 How do I buy a plug-in when I already own Barcode Producer? Click here to order just a plug-in without a new Barcode Producer license.
  8. 08 How does Barcode Producer licensing work? Barcode Producer is licensed on a per-user basis: Purchasing a Single User License allows you to use the software on a single computer. You may not…
  9. 09 How do I download plug-ins? There's nothing more to download beyond Barcode Producer – it's all built-in to the Barcode Producer software. We call them "plug-ins", but they're…
  10. 10 Need a formal invoice or quotation? If your business needs an formal invoice or quotation to order Barcode Producer, we're happy to assist you. There are two options: Create your own…

Sizing & customization

  1. 01 How do I make barcodes smaller than the minimum size? Each symbology in Barcode Producer offers a range of sizes (factors) to choose from, based on the particular characteristics of that symbology. You…
  2. 02 How do I make my barcode a specific size? Barcodes don't quite work like this – essentially, you can't make barcodes an exact specific dimensional size. Barcodes are sized based on the width…
  3. 03 How do I change units of measure? Everything about barcodes is specified in millimeters, so, you can't change everything to inches. You can, however, change the measure of the preview…
  4. 04 Can I change the color of my barcode? Yes, but with an important note. Barcodes are typically printed with black bars on a white background. These colors can be changed, but caution…
  5. 05 How do I adjust the height of a barcode? To adjust height, click on the drop-down menu for "Bar Height" and select "Custom" – the number entered is in millimeters and corresponds to the…

Saving & printing

  1. 01 Do I need any fonts to save barcodes? No – Barcode Producer doesn't rely on installed fonts to create barcodes. The numbers above and below some barcodes are produced with special…
  2. 02 Working with label printers Barcode Producer is not designed to print directly to a label printer. You can, however, save your barcode then import the image into the software…
  3. 03 Why is the last digit of my retail barcode wrong? It isn't wrong. The last digit of all UPC, ISBN and EAN barcodes is called a check digit. Barcode Producer automatically calculates this for you so…
  4. 04 What software does Barcode Producer work with? In theory, barcodes from Barcode Producer can be used in any application. Vector EPS files can be used in any program that understands them, and…
  5. 05 Can I make templates of frequently created barcodes? Yes. When you create and save a barcode in vector EPS format, that EPS file can then be re-opened in Barcode Producer's editor with the File > Open…
  6. 06 Why does the Illustrator or Photoshop button open a different app? When Barcode Producer sends a barcode image to Illustrator or another app using the direct access button on the toolbar, it saves a temporary file…
  7. 07 How do I use barcodes saved in PDF format? This isn't recommended over other formats, though we provide it by popular demand. On macOS, Barcode Producer offers the option of creating a PDF…

Automator

  1. 01 What is Barcode Producer’s Automator Plug-In and how do you use It? Barcode Producer makes it easy to create individual barcodes. Some users need to create many barcodes, each with a different value. Barcode…
  2. 02 How do I buy the Automator Plug-in? Barcode Producer's Automator feature is a specialized upgrade option for bulk barcode generation. For new purchasers of Barcode Producer 26 and later…
  3. 03 How do I create a batch of barcodes? Barcode Producer is designed to generate barcode images one at a time. With the optional Automator Plug-In, Barcode Producer can generate barcodes in…
  4. 04 How do I import an Excel spreadsheet? Barcode Producer's Automator feature can import a tab-delimited text file and create a batch of barcodes. You can easily create a text file with…
  5. 05 Can Barcode Producer connect directly to my database? No, but you can export a tab-delimited file and import it into Barcode Producer to create a batch of barcodes. Just export your data, and import it…
  6. 06 How do I import a batch of barcodes into Adobe InDesign? InDesign offers a Data Merge feature that can be used to import not just text, but images as well. In InDesign, you select a text file as part of the…
  7. 07 Can I specify a different filename for the images when running Automator? No, not currently. When Barcode Producer creates a batch of barcode image files with the Automator Plug-In, the resulting files will be named for the…

Testing & readability

  1. 01 Troubleshooting unscannable and unreliable barcodes The barcode images created by Barcode Producer are precise, but manipulation of the barcode outside of Barcode Producer can have an impact on its…
  2. 02 How do I test my barcodes? Barcode Producer always creates readable, valid barcodes to the specifications you've entered. If you don't modify the barcode after generating it…
  3. 03 How do I set and calculate Bar Width Adjustment (a.k.a. BWR)? Bar Width Adjustment (also referred to as Bar Width Reduction, or BWR) is used to compensate for printing processes that output bars wider or…
  4. 04 Why are my barcodes receiving less than an "A" grade from a testing device? Barcode testing devices are ISO certified devices that test many attributes of a barcode – not only how it is created, but how readable it is on a…
  5. 05 The OCR text underneath the barcode is touching the bars Barcode Producer has a built-in OCR font that's used to generate the text under the bars in barcode exports. This font data is integrated into…
  6. 06 Are there quality guarantees with Barcode Producer? Barcode Producer is designed to meet the strictest barcode specifications and ISO standards. Use of the software is subject to the license agreement…

Errors & technical issues

  1. 01 Barcode Producer: Save as PDF and Send to Preview on macOS Sonoma The current version of Barcode Producer is unable to directly create files in PDF format in macOS Sonoma (macOS 14 and later) – it will silently fail…
  2. 02 "Barcode Producer is not optimized for your Mac" error If you see an "Barcode Producer is not optimized for your Mac" error, you're running an old version of Barcode Producer. Download the latest version…
  3. 03 How can I fix an Exception Error? If you see an Exception Error from Barcode Producer, this likely indicates a problem with your preferences file. Here's how to fix it: Quit out of…
  4. 04 Why does Barcode Producer activate my fonts in Suitcase? Barcode Producer builds a list of installed fonts on launch so it can A) display a list of those fonts to the user, and B) reference those fonts…
  5. 05 How can I fix a crash on launch? You have a corrupt font. Use a tool like Font Book to look for and remove any bad fonts. You can also download and run Barcode Producer in an…
  6. 06 Can you help me use Illustrator, Photoshop, Word, or other apps? Sorry, we can only support the Barcode Producer software. Answering questions about third-party products is beyond the scope of our support service.…

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