Managing People

This page is for your organization’s Owners – the people who manage its users and settings in Barcode Producer Account. If you’re not an Owner, ask one.

Everyone who uses Barcode Producer needs a license of their own. You add people on the People page of your account, which only Owners can see.

Buying more licenses#

Each license is for one person.

1. On the People page, click Add Licenses.
2. Choose how many licenses to add – not your new total.
3. Check out. You’re signed in, so they’re added to your account.

With a Whole Organization license, there are no licenses to count – add anyone with an email address at your organization’s domains.

Adding a user#

1. On the People page, click Add User – it’s there while you have a free license.
2. Enter their name and email address. Check Organization owner if they should also manage people, billing, and organization settings.
3. Click Add and Send Welcome Email.

They’ll get a welcome email, sign in with their own email address and a verification code, then download Barcode Producer from the Software page and activate it on their own computer.

Making someone an Owner#

To make someone else an Owner, open their details on the People page, change their role, and click Update Role.

Removing a user#

When you delete a user from the People page, their access to Barcode Producer ends and any computer they’re signed in on is deactivated. Their license is then free for someone else.

You can’t delete yourself. If you’re the only Owner, replace yourself as the Owner instead.

Replacing yourself as the Owner#

Sometimes the wrong person ends up as the Owner – for example, you completed setup in your own name, but a colleague will use Barcode Producer. If you’re the only Owner, you can make them the Owner in your place. They get your license and the Owner role, and you can no longer sign in to Barcode Producer Account.

1. On the People page, click Details next to your name.
2. Click Remove and Reassign.
3. Enter their name and email address.
4. Click Remove and Reassign.

You’ll both get an email, and any computer you’re signed in on is deactivated. If you’re the billing contact, you still manage billing on FastSpring.

If your organization has more than one Owner, ask another Owner to delete you and add the new person. If you’re the billing contact, email us for further assistance.

If you’re a User, not an Owner, ask an Owner to delete you and add the person who should have your license.

“Device Limit Reached”#

Each user can activate Barcode Producer on one computer at a time. If someone new sees this message, check that they’re activating with their own email address, not a colleague’s. If you bought a license for them, add them as a user first. If you need another license, buy one. To switch computers, deactivate the old one first.